Call us now 01606 836 481
Call us now 01606 836 481
Extended Hours
We offer late appointment every Monday evening and alternate Thursday and Friday evenings.
We also offer late nurse appointments on a Monday evening. Find out more.
Patient Survey
Click here to view the results of our recent patient survey.
Click here to download our patient survey action plan.
Summary Care Record information
View our GPAQ patient survey.
Appointments can now be made online please speak to one of our receptionists to register for this service.
You can make an appointment by phoning 01606 836481 (please select option 2)
Appointments can now be booked on the internet.
To use this service you will need to register for it first by collecting a registration form (in person for security reasons).
Once registered you can use the link below to book a routine appointment with a doctor by following the instructions on the form.
At present the system cannot be used to book emergency appointments. You must be 16 or over to use this service.
Click here to book an appointment or to sign in for the first time.
Morning surgeries run from 08.10 to 11.10 by appointment. Remember you can make an appointment to speak to a doctor or nurse practitioner over the phone up to a week in advance.
Afternoon surgery starts at 14.00, evening surgery is between 15.30 until 18.20.
We offer late appointment every Monday evening and alternate Thursday and Friday evenings.
The last appointment is 7.15pm and can be booked in advance.
We also offer late nurse appointments on a Monday evening, up to 7.10pm.
Emergencies are always seen the same day.
If you wish to speak to your doctor over the telephone about a non-urgent matter, you can make an appointment for a telephone consultation up to a week in advance. These appointments are very popular and are available at the end of every morning surgery
Please be aware that appointments are only 10 minutes long.
Your doctor can only realistically deal with one or two problems during that time. If you have a number of items to discuss you can make a double appointment, otherwise you may be asked by your doctor to make another appointment.
Please remember when trying to book an appointment with one of the doctors that they work within a rota.
As a rule of thumb, the following applies –
Dr Clifton is away from the practice on Mondays, Wednesdays and Thursday afternoons
Dr Johnson is away on Tuesdays, Fridays and Monday afternoons.
Dr Crofts is away on Tuesday afternoons
Dr Longhorn is away on Thursday afternoons.
Dr Ford is part time and does not work Tuesdays or Fridays.
Sally Hill our nurse practitioner is able to examine, diagnose and prescribe a host of acute problems.
Time away from the practice is taken up with various activities including meetings with outside agencies and external clinical positions.
Our Health Care Assistant is available for blood tests, routine Blood Pressure readings, Spirometry and advice on giving up smoking.
The Phlebotomist is available on Tuesday and Wednesday mornings for routine blood tests.
The Minor Ailment Scheme is available at Rowland's pharmacies.
Chaperones
Oaklands Medical Centre operates a chaperone policy and all patients are free to request a chaperone who should be a trained clinician. However, if a clinician is unavailable to chaperone at the time of your appointment, your GP or nurse will offer you the choice of either having a non-clinical chaperone (i.e.- a receptionist) or making another appointment.